The Quality Policy

The Quality Policy - lanyard.pro

We are a Polish, family-owned company that has been continuously improving and expanding its offerings in the broad field of advertising for 20 years, thereby solidifying its position on the international stage. Every day, our team of qualified and competent employees and collaborators, by modernizing technological processes and customer service, produces products and services of the highest quality. We rely on proven suppliers of materials and services who understand our quality standards, thus creating products that meet the high expectations of our customers. We also offer a very wide range of products, as well as custom-made productions to meet the needs of a broad audience. Clear goals and tasks for all employees of the company arise from the strategy we have established.

The strategic goals that form its basis are primarily related to building a trustworthy and reliable image as a partner and employer, and they include:

  • Continuous improvement and enhancement of the quality of our products.
  • Improvement and optimization of processes and collaboration with our trading partners and suppliers to ensure products and services that meet customer requirements are always delivered on time.
  • Meeting customer requirements based on the experience and competencies of employees.
  • Compliance with the requirements of current laws, standards, and other regulations.
  • Raising the standards of customer service to meet the constantly growing expectations of both current and future customers.
  • Continuous improvement of the company's functioning, introduction of innovative quality management solutions, thus improving processes and company development.
  • Providing employees with friendly and good working conditions, utilizing their potential, and creating an environment conducive to raising qualifications while maintaining the best possible organizational culture.

On behalf of the entire company, we declare our commitment to maintaining and continuously improving the effectiveness of the functioning Quality Management System in accordance with the requirements of ISO 9001:2015, and allocating the necessary resources to achieve the goals and the adopted Quality Management System Policy. Our employees know and understand the Quality Policy and work with us to implement its principles.

, Krakow.

Henryk Surdej

CEO

Lidia Kurleto

Delegate for QMS